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(+852) 3169-3169
E-MAIL
enquiry@wisespotgroup.com
WORKING HOURS
Mon - Fri: 9am - 6pm Services
Our Services
At WiseSpot, customers always come first and we gauge our success by the value we create and
the improvements we make towards their business and operations.
At WiseSpot, customers always come first and we gauge our success by the value we create and the improvements we make towards their business and operations.
While today’s telecommunication industry is riddled with business challenges, new technologies are continuously evolving, bringing in endless new possibilities. Holding firm to our core values of putting our customers first, we do not settle for second-best. WiseSpot takes a consistent, systematic approach to service every customer account so that our installations evolve to adequately address their changing needs.
With an account servicing team that has years of experience in working in the telecommunications industry, our service begins with a thorough analysis of each customer’s business focus and operational needs. What new revenue streams can be created? What issues can technology help to resolve? Thorough pre-sales planning and live concept demonstrations result in tailored solutions that best fit the needs of each corporation.
WiseSpot Project Implementation
Proven track record for multi-vendor project management of telecommunication and enterprise applications
Backed by our numerous implementation experiences, every WiseSpot project is grounded in our systematic and stringent project implementation methodology, and is managed by a multi-disciplined team consisting of both WiseSpot and client-side resources. This ensures that the final solution ultimately installed is of uncompromising quality and meets the business, technical and budgetary objectives.
After system roll-out, our maintenance team continues to provide telco-grade 7 × 24 support under a complete set of trouble-shooting and escalation procedures to ensure proper tracking and follow-through of all reported problems. Currently our on-site support is managing over 100 major installations in operation across Greater China, Singapore, Australia, UK & USA.
Our Development Philosophy
To steadfastly focus on creating the best and continuously enhancing our portfolio of proprietary solutions using the latest next-generation technologies, to better connect people and businesses to the next era of the world.
Dedicated technology and product development teams help WiseSpot keep on top of the latest technologies to continually create and maintain a portfolio of best-in-breed, mission-critical solutions that leverage next-generation technologies. Being a dominant provider of telecom and IP communication solutions, we already pride ourselves in well versed programming and signalling technologies including SIP, Diameter, SS7, MAP, INAP and SIGTRAN.
To keep up with the latest in enterprise digitalisation, productivity and data-driven decision making, our team has also actively expanded to include must-have technical skills for the next generation technologies: Machine Learning, Data Security, Cloud Computing and WordPress.
Services Coverage
Supporting 100+ live installations across USA, UK, Germany, Greater China, Singapore & Australia.
